Privacy Policy

Last updated: September 2024

1. Introduction

This document outlines how Viziosense collects, uses, protects and processes the personal information you provide to us when using our website viziosense.com or our services.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) of the European Union.

Click here to see the documentation

2. Data Collected

We receive, collect, and store any information you enter on our website or provide to us in any other way. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, page interaction information, and the methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, messages) when completing forms on the site (chatbot, contact forms).

3. Use of Data

When you fill out the forms on our website, as part of this process, we collect the personal information you provide, such as your name, email address, and contact details. Your personal information will only be used for the specific purposes mentioned below.

We collect non-personal and personal information for the following purposes:

To provide ongoing customer support and technical assistance;
To contact our visitors and users with general or personalized service-related notifications;
To comply with applicable laws and regulations.

4. Sharing Your Data

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to present our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

We do not sell your personal data to third parties. However, we may share your data with:

Service providers: Third parties who help us provide our services (e.g., hosting);
Legal authorities: If required by law, we may disclose certain personal information.

5. Communication

We may contact you if you reach out to us through the forms available on the site (chatbot, contact forms, job applications). For these purposes, we may contact you by email, phone, text messages, and/or postal mail.

6. Cookies and Tracking Technologies

This document explains how Viziosense uses cookies and similar technologies on our website www.viziosense.com. By accessing our website, you consent to the use of cookies in accordance with this policy.

1. What is a cookie?

Cookies are small text files that websites place on your device (computer, smartphone, tablet) when you visit those sites. They are widely used to make websites work or to make them work more efficiently, as well as to provide information to site owners.

2. Types of Cookies Used

We use the following types of cookies on our website:

Strictly Necessary Cookies: These cookies are essential for you to browse the site and use its features, such as accessing secure areas of the site.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous.
Functional Cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

3. Managing Cookies

You can configure your browser to accept all cookies, reject all cookies, or alert you when a cookie is placed. Each browser is different, so we encourage you to check the "Help" menu of your browser to understand how to change your cookie preferences.

4. Third-Party Cookies

We may use third-party service providers who may also place cookies on your device on our behalf when they provide services to us. For example, to analyze the usage of our website, tools like Google Analytics may place cookies on your device. These cookies may collect anonymous information such as your device’s IP address, browser, or how you navigate our website.

5. Cookie Retention Period

The cookies used on our website are either session cookies (which expire once you close your browser) or persistent cookies (which remain on your device for a specified period or until you delete them).

6. Changes to the Cookie Policy

We reserve the right to modify this Cookie Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to check this page regularly to stay informed about our use of cookies.

7. Your Consent Rights

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
If you no longer wish for us to process your data, please contact us at contact@viziosense.com or send us a letter to our physical address at 47 rue du Faubourg de Roubaix, 59800 Lille, France.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so we encourage you to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make any significant changes to this policy, we will notify you here, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

9. Contact

If you have any questions regarding our Privacy Policy, please contact us at:

Viziosense
47 rue du Faubourg de Roubaix, 59800 Lille, France
Station F, Paris, France
contact@viziosense.com